Refund & Right of Withdrawal
No tricks. One payment, nothing renews, and a 7-day right of withdrawal with a full refund. Here are the details.
No free trial, 7 days to change your mind
SaaSpy has no free trial: you pay once when you buy Pro. If it is not for you, ask within 7 days of the payment and you get a full refund, as explained below.
7-day right of withdrawal
If you are a consumer, you have the right to withdraw from your purchase within 7 days of the payment, for any reason, and receive a full refund of that payment.
To exercise it, email support@getsaaspy.com or write to us in the live chat within the 7 days, with the email address on your account. We will refund the payment to your original payment method, usually within 5 to 10 business days. After the refund your account goes back to the free plan.
This 7-day withdrawal window is offered in addition to any longer statutory cooling-off period you may have under the consumer law of your country; whichever is more favourable to you applies.
Nothing to cancel
The lifetime licence is one payment: nothing renews and there is nothing to cancel. If you still have a monthly or yearly plan bought before 8 November 2026, you can cancel it at any time from the Account page or through the Stripe billing portal. Cancellation stops all future renewals, and you keep access until the end of the period you already paid for.
Refunds after the withdrawal window
After the 7-day window, payments are generally non-refundable, since the service has been made available to you. We may still grant a refund at our discretion, for example for a clear billing error or a prolonged outage. Contact us and we will look at it fairly.
How to reach us
For any cancellation, withdrawal or refund request, email support@getsaaspy.com or use the live chat. Include the email on your account so we can find your payment quickly.
This document is a general template and not legal advice; have it reviewed for your jurisdiction before relying on it.